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Quality Assurance

Quality Assurance

QUALITY ASSURANCE

Quality problems at any point in your content
supply chain can rapidly snowball, causing
nightmarish results.

Innodata Isogen is expert at eliminating these deficiencies from our clients' content supply chains. In the process, we've seen firsthand the waste and expense such weakness can inflict.

It's at the root of our obsession with quality when it comes to our own operations.

Independent Scrutiny to Ensure Quality and Consistency

To guarantee a high level of performance, Innodata Isogen maintains an independent Quality Certification group. Quality teams audit all work prior to delivery, ensuring it meets agreed quality and accuracy levels.

The Quality Certification group has its own management and trained staff and it operates independently from our production groups.

Among its duties are two key functions:

Sampling — the selection of a set of data representative of the entire shipment

Auditing — the examination of carefully chosen samples to determine whether the entire shipment meets agreed-upon quality requirements

Based on university research studies we commissioned to support our work, our statistical sampling and auditing techniques are the most comprehensive in the industry.

The truth is, quality is a pervasive and fundamental value at Innodata Isogen. That's why many of our content production facilities are ISO certified at the highest level. That's just one of many distinctions that demonstrate our total commitment.

No one in our competitive set invests so much in the quality and integrity of their offerings. No one really comes close. Which is why we're the premier provider of content supply chain solutions to quality organizations worldwide.

Proof Points

  • Independent Quality Certification Group
  • Stringent Auditing & Sampling
  • Structured Management Matrix
  • 24x7 Dedicated Client Service Lines
  • ISO 9001:2000 Certification
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(201) 371-2828
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