
A global IT giant – which delivers products to customers in 170 countries –needed to customize its product documentation for many of those countries. Translating and publishing that material was a time-consuming and labor-intensive effort. The company refused to let this process delay a product launch, but the constant pressure of tight deadlines forced the technical publications team to put in long hours, raising costs and also creating stress for the team. To streamline the process and keep a lid on costs, the company turned to Innodata Isogen.
Our project teams hit the ground running, setting up the new workflow and identifying the appropriate publishing tools. The result: a new system that improved time-to-market, driving top-line revenue growth. At the same time, we also helped the company deploy a content management system that created a unified brand across all of its business units.
Unrealistic deadlines… stubborn or uncooperative stakeholders… expensive resources focused on low-value tasks. Left unresolved, one or all of these issues can cripple the smooth and efficient deployment of a new content management, publishing or authoring system, costing millions in unnecessary delays and compromised outcomes.
With our experience in helping companies assess their requirements and deploy effective systems that meet a wide range of business goals, we can help organizations meet their objectives and ensure that multiple content-related projects stay on track.
Improving the sequence of activities required to create, manage and distribute information – what we call the content supply chain – often drives dramatic change within an organization: reduced expenses, faster time to market and the creation of more innovative products and services. We’ve helped a number of organizations – from global IT companies to leading information services providers – achieve those goals.
We start with a detailed analysis of our client’s content supply chain. Once we’ve made a system recommendation, we then focus on four key areas that are integral to the project’s success, whether it involves outsourcing editorial functions or integrating new systems.
Secure executive sponsorship…A strong executive sponsor will help the project team forge ahead at critical points, especially if the team has set an aggressive schedule.
Phased implementation and rollout strategy…Deploying a new content management system or outsourcing approach all at once can be a risky proposition. To reduce risk and improve the chances for success, we will work with you to plan a methodical, carefully structured rollout.
Stress communication between all key stakeholders…Communication is important at every stage of project, prior to the analysis, during the analysis and again during the pilot implementation.
Stay focused on overarching goals…Every project team often needs to balance the need for modifications against the original goals. At each step of the way, we will determine which course corrections are necessary and how the project can continue to meet the overarching business objectives.
Innodata Isogen helps leading enterprises worldwide streamline their content supply chains. Please talk to us about how we can help you.
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