Hundreds of companies — from long-established global consulting firms to new-born boutiques — have set up shop to exploit the demand for cost savings delivered by offshore providers. But achieving maximum value in an outsourcing relationship means looking beyond low-cost gimmicks.
Proven Provider
That's why it's important to work with a proven BPO provider like Innodata Isogen. For nearly 20 years, we've been providing a wide array of outsourcing services, from transactions processing for financial services firms to key editorial functions for multinational publishing organizations. And now we're providing new services such as software applications maintenance.
The Technology to Deliver
To guarantee quality, reliability and smooth integration, we have developed rigorous knowledge transfer protocols and internal controls. In addition, we provide clients with superb levels of visibility and control to mitigate risk.
What's more, we continually invest in our global enterprise, bringing state-of-the-art infrastructure, tools and technologies to the table, as well as a decade of experience that enables us to transform and enhance complex business processes.
For example, we're helping an information services provider for the insurance industry deliver critical market data to adjusters. Using customized software to gather and verify information, our teams research and mine data from a wide range of sources and then format it for delivery to our client's customers.
Case Study: Meeting Peaks and Valley
When a large, multinational legal services firm needed help reducing its litigation support costs, while ensuring that it met high levels of accuracy and other stringent customer demands, they turned to us for help designing a custom workflow. Our team of content specialists, many with law degrees, also helped the firm meet the peaks and valleys of staffing demands. By improving its margins, the legal firm could accept more business – at lower costs to their customers – and minimize the risk of being forced to ramp up to meet peak demands.
Wide Range of Capabilities
Lower costs - Reduce overall production, operations and support outlay
Increase speed-to-market - Scale quickly and efficiently to market opportunities
Reduce investment - Stem investment in hardware, software, systems, specialized staff and support
Enhance agility - Transform fixed costs into variable costs. React and respond to changing market conditions rapidly
Re-deploy talent - Re-direct internal resources to critical competitive activities
Strengthen competitiveness - Devote attention and resources to activities that create distinct value to customers
Maximize profitability - Achieve better results and fatten margins
Contact us to learn more about how we can set up an outsourcing relationship that will enable your organization to achieve long-term value.
