Authoring quality content at scale is difficult and expensive. This holds most true for content that requires specialized subject matter expertise.
In addition to baseline research and editorial skills, writers who support professional and educational products often require advanced degrees, accreditation or professional training to meet the needs of demanding professional users.
With a deep talent pool of more than 1,500 subject matter experts – many with advanced academic or professional degrees – Innodata Isogen is the premier provider of authoring services at scale to the world’s leading professional and educational publishing companies.
In fact, our writers generate content for scores of category-leading products in law, medicine, education, science, engineering, technology, business and finance.
Quality by Design
To achieve and maintain the quality standards our clients require, efficient knowledge transfer and retention are critical. So our professional authoring and editing teams are composed of permanent staffers, not ad hoc networks of freelancers.
Our global content production infrastructure enables us to tap high-value labor pools at competencies centers in strategic locations worldwide – including India, Sri Lanka, The Philippines, China, Israel, France, the U.K. and the U.S.
This distributed approach enables us to calibrate a specific mix of talent, skills and cost to precise requirements. At the same time, rigorous hiring and training protocols – aided by state-of the-art editorial tools – help ensure consistency across work groups and teams.
Case Study: From Product Spec to Product
SmartBrief needed a knowledge services solution that would allow them to produce and distribute high-quality content with an almost real-time turnaround.
Innodata Isogen immediately began devising a solution to overcome the project’s challenges. We found a way to seemingly beat the clock by establishing an editorial production team in the Philippines, which is 12 hours ahead of Eastern Standard Time.
Content, stat
We’re helping publishers create a new generation of point-of-care information products to support evidence-based medicine.
For one STM client, we are helping author and continually updating a massive corpus of content to support medication management, including order sets for the most frequent hospital and emergency department diagnoses, procedures and chief complaints.
In addition to skilled researchers, writer and editors, this engagement requires domain expertise in a wide range of medical specialties as well as pharmacology. Our team includes U.S-trained and certified physicians, pharmacologists and pharmacists, which has helped impact quality and turnaround time.
Innodata Isogen is uniquely configured to help our clients originate complex, high-quality products that meet the most pressing challenges of medical professionals, help improve patient safety and promote better outcomes.
And with hundreds of lawyers, scientists, engineers, accountants and engineers on staff, deployed researching, writing and editing professional content, we have the domain and subject matter expertise on demand to master virtually any complex professional product or product line.
