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Challenge
Sony, a leader in the eBook segment, had licensed massive quantities of books they needed digitized and then converted to EPUB, the eBook standard file format. Converting hundreds of thousands of hardcover books from printable files to formats suitable for an eReader (in this case, Sony’s Reader device) is no easy task.
There are very few solution providers who can scale operations to convert large volumes of content with a high degree of accuracy, and even fewer that can do so quickly. Many of Sony’s books are “high priority titles,” such as titles on The New York Times Bestseller List, which must be returned to Sony in 24 hours or less.
Sony wanted to ensure book conversion was rapid, cost-effective and of high quality (in keeping with its brand and reputation). Handling this project in-house would be costly and time consuming, and Sony quickly realized that the key was to find a partner with the right experience and technical know-how...
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