Organizing Mountains Of Information Into Actionable Data

Agency Deploys Knowledge Management Solution to Improve Search Capabilities

Challenge

Every day, analysts from the Office of Naval Intelligence (ONI) pore through thousands of separate pieces of data, from intercepted phone calls to cryptic messages on web sites.

Intelligence analysts must piece that information together into timely, effective intelligence, a task compounded by data streams that may contain different spellings, meanings and associations. For instance, the Library of Congress has detected 32 different ways to spell the name of Muammar Khaddafi.

This one example illustrates the massive challenge facing ONI analysts. How do they sort through multiple threads of data to identify potentially ominous trends and create plausible, cohesive analysts that will provide actionable intelligence to the appropriate law enforcement or military units...