Case Studies

For Innodata Isogen, every eLearning project is different. Some clients need course content built from the ground up. Others want relevant information repurposed from existing material. In this case, Blackboard had a list of learning topics, compiled directly from their customers’ suggestions, that they wanted to turn into eJobAids.

CABI decided its best option was to outsource the work to an experienced content services provider with a staff capable of writing abstracts in foreign languages. Innodata Isogen, the industry’s leading provider of editorial services, was chosen to abstract and digitize the backlog because of our extensive experience indexing large and complex sets of data.

By outsourcing the publishing processes, the company was able to increase efficiency and cut costs by a third without spending the time, money and effort to develop and implement new work processes themselves.

SmartBrief needed a knowledge services solution that would allow them to produce and distribute high-quality content with an almost real-time turnaround. They tested numerous vendors by measuring how well they performed on writing and editing tasks under time constraints. Innodata Isogen received the highest scores and was named the vendor of choice.

Rather than hire and then manage a team of freelance writers on its own, the company decided to partner with Innodata Isogen, due to our ability to deliver a wide range of knowledge and editorial services, including research, writing, editing and translation.

The company considered using an onshore provider but quickly realized the limitations, not only from a cost standpoint but also one of medical expertise. In developed countries, top physicians often work in medical practices, where they can bill much higher rates than what they would get for scanning and reviewing diagnostic images. So they turned to Innodata Isogen, which has developed a deep roster of physicians to work on its content creation and enhancement team.

With large segments of the operation moving offshore, the telecommunications manufacturer recognized that it needed to build a team of technical writers who could collaborate closely with the engineers and other R&D experts. Rather than start from scratch and create a team internally, with employees who may not have English as a first language, they decided to outsource the work to a proven provider of editorial services – Innodata Isogen.

The data had to be collected, converted and turned around within 24 hours, so Innodata Isogen deployed a suite of tools and programs to automate large portions of document tracking, digitizing and verification processes. Production teams can create new records and edit or update existing ones, and the records are measured against historic and real-time data for speed and accuracy.

Launching a new product represents both an opportunity and a risk for all companies. For one information services firm that delivers decision-support tools to the desktops of professionals, a new legal offering presented a tremendous opportunity to attract new clients and defend its turf against competitors.

The publisher outsourced the development of the abstracts, indexes and all supporting documentation. With more than 1,500 highly specialized domain experts, multilingual translation capabilities and more A&I experience than any competing third-party provider, Innodata Isogen was the logical choice.

After researching a range of firms, this company chose Innodata Isogen because we were the only provider that offered them real cost savings and experienced writers with the required technical and language skills. To best serve this client, we used a multi-shore approach: we deployed resources from our competency centers that best met client requirements, including domain expertise, technical skills, and language proficiency—in this case, American English Usage. We deployed these resources where necessary to extend the client’s internal technical writing teams.

In the early 1990s, the company set a goal of establishing a virtual library. After initially performing the work on its own, Reed Elsevier saw the cost of performing the work in-house continue to rise. The publisher realized that its best option was to outsource the indexing to an experienced content services provider.

Acquiring new content from up-and-coming scientists represents more than just an important revenue stream for major scientific publishers; it also reaffirms and enhances their stature in the scientific community. Without continually refreshing their intellectual content, scientific publishers quickly lose standing and readers.

As the publisher began developing its online business strategy, it recognized that writing the necessary abstracts and indices would be a labor-intensive project, and an expensive one for U.S.- based employees. The publisher chose to enter into a long-term partnership with Innodata Isogen, the knowledge process outsourcing leader.

An early proponent of XML technology, Tweddle Litho recognized that they needed to work with an experienced company to help them build a system that could not only manage massive amounts of information, but also keep track of versions, revisions and the translation process. They also needed to partner with a company that would ease the laborious process of translating and composing documents in languages that read from right to left, such as Arabic and Hebrew.

The team saw an opportunity to save costs - and improve operations - by joining forces with the training department to automate their content management processes. They also recognized that they needed help building this new system, so AFC engaged Innodata Isogen. In a preliminary review of AFC's content production process, Innodata Isogen saw even stronger opportunities to gain synergies by moving both departments to a shared single source publishing environment.

Since first converting its product manuals to SGML in the late 1990s, the company had developed a dual work stream for publishing electronic and print versions of the product manuals and user guides. The documents were created in SGML, and then converted again for the different formats, which forced the team to follow the same steps for those formats.

Global IT companies measure product lifecycles by weeks and months, not years. The faster a new product or upgrade reaches the marketplace, the greater the revenue potential. In this race for advantage, any company that can improve its time-to-market stands a good chance of leaving its competitors in the dust.

Due to its tight deadline, the company enlisted the help of Innodata Isogen as a strategic advisor who could help analyze its business requirements and design a more cost-effective solution. With its expertise in data extraction and enterprise search, Innodata Isogen helped the company map out which technology strategy and solution would fit its needs.

When Lockheed Martin Aeronautics won the contract to design and build the F-35 Joint Strike Fighter, a multipurpose aircraft, it also acquired a major logistical challenge. The F-35 would be built for all three armed forces branches, as well as a number of allied countries. However, while each country and armed forces branch would share many common features on the multipurpose fighter, each would also modify minor features to fulfill its unique mission and requirements. The resulting changes had to be accounted for within the supporting technical data, while also maintaining a significant level of reuse of common aircraft data.

For the pharmaceutical company, the streamlined process is driving significant time and cost savings. In addition, while the final documents were converted in Word, the core data sheet is in XML. That means the company has already taken an important step toward meeting the FDA’s decision to require that all product labeling be submitted using structured product labeling, a format based on XML. This head-start could give the company an edge in the months ahead as other drug manufacturers adapt their content management systems to meet the requirements.

ONI turned to Innodata Isogen on the basis of our internal expertise and experience building the information architecture required to support dynamic flexible topic maps. We have used our extensive information science expertise to create customized topic maps for a diverse set of clients.

After thoroughly examining Current Analysis’ existing processes for creating, managing and delivering content via CurrentCOMPETE, Innodata Isogen developed a multi-part action plan that would give the firm greater flexibility to store, manage and deliver content.

The solution enables the client to update IETMS relatively easily. No longer mere images of documents dating to the 1970s, they present interactive audio and visual material that clarifies training information and is easier to grasp by a generation that grew up with Nintendos, Playstations and other computer-based games. And standardizing the platform eases the exchange of data between the contractor, related suppliers and the army.

Librarians, researchers and avid readers can now read 80 years of The New Yorker page by page or search it by topic, including its world-class comics, in the comfort of their offices or homes. Popularizing the archive cements the magazine’s standing as a relevant journal on daily life and political, social and artistic trends.

Today, more than 50 years of American Heritage back issues that were once available only through hard-copy archives are now accessible anytime, anywhere via the Web. These online issues created a sound foundation for the American Heritage web site and now show up regularly in online searches, dramatically increasing awareness of the American Heritage brand. They are reacquainting readers who grew up with the magazine with familiar articles while introducing a whole new generation to its intriguing content.

In April 2007, Emerald decided to fill the gaps in its archive by turning to the partnership formed by Innodata Isogen and British Library. As the national library for the United Kingdom, the British Library already held back issues of virtually every Emerald publication. Moreover, by working with Innodata Isogen, they would be able to take advantage of the company’s extensive experience in XML conversion. This would ensure that the digitized text would be fully searchable – and generate more revenue – once it was online.

When the project was finished, the agency rapidly began making new digital content available to economic officials, journalists, students and others who rely on this unique content collection. As a result, the organization can now showcase its thought leadership capabilities and economic leadership through this new dynamic content repository.

The library quickly determined that XML language with TEI attributes would be the best platform, since it would allow for richer, more flexible searches and data presentation. This platform would also interface seamlessly with the library’s Electronic Text Center collections.

By outsourcing this key data entry function to Innodata Isogen, the financial services firm is now capable of processing up to 167,000 insurance application per year, and easily handles daily volumes that range up to 2,500 application forms - each comprising dozens of pages - at month-end.

Thanks to a dramatic improvement in the ability to search and retrieve information, the manufacturer’s technical staff is no longer bogged down with cross-platform searches to provide product support. Instead, it can focus on what it does best – writing cogent material that details how to use the equipment. And with the framework in place to index new technical data, the company is poised to handle growth in demand of up to 50 percent beyond its prior capacity.

The company asked Innodata Isogen to produce their entire line of eBooks and other ePublications. Innodata Isogen is the largest, most experienced provider of eBook services to major publishers – such as Simon & Schuster, Random House and Penguin – and platform players such as Barnes & Noble, Amazon and Sony.

Our client asked Innodata Isogen to handle this effort’s complex requirements. We chose to partner with Mark Logic, a leading provider of infrastructure software for information-centric applications. Since 2004, the two companies have teamed up to help their clients unlock the full value of their content – from assessment to implementation; data modeling to full transformation.

By providing high-quality output files to the media services firm, Innodata Isogen helps the company maintain its high level of service and ensure that its clients stay abreast of what the public is reading about their companies, almost as soon as the news rolls off the press.

Innodata Isogen has been key to providing Thomas Nelson’s priority backlist to several new eBook sales partners and cutting time-to-market for existing partnerships. The bottom line: Sales are up and efficiency has improved.

While the company is renowned for its technological leadership, digitizing tens of million pages from more than 200,000 books on its own did not make sense economically or logistically. The retailer quickly realized that it needed to partner with a company that could scale rapidly and complete the projects within its tight production schedule.

IATA began searching for a company with extensive conversion experience. After a significant selection process, they chose Innodata Isogen because of our skills, experience, and expertise in converting overwhelming amounts of unstructured data into well-structured XML formats. We also have extensive, cost-effective offshore resources available for document production.

The verdict is in. By outsourcing document processing to Innodata Isogen, the client is now able to meet its business goals, manage forms more efficiently and avoid the risks associated with dramatic fluctuations in staffing. Just as important, the firm can now focus on its core business: winning and fulfilling additional major litigation support contracts.

ProQuest chose Innodata Isogen, based on its proven experience tagging, indexing and converting content to XML, as well as its demonstrated ability to handle an ongoing workload of more than 3,100 weekly, monthly and quarterly publications.

Innodata Isogen and ProQuest pioneered new digitization techniques based on zoning and threading – which entailed identifying areas of relevant text and relating them to each other – and enhancing the quality of images.

By outsourcing these production processes to Innodata Isogen, the society created an integrated workflow that would eliminate the physical transfer of files between Innodata Isogen and the society’s publishing team. This not only saved costs, it also helped them control the process to reduce errors.

As the publisher began developing its online business strategy, it recognized that writing the necessary abstracts and indices would be a labor-intensive project, and an expensive one for U.S.- based employees. The publisher chose to enter into a long-term partnership with Innodata Isogen, the knowledge process outsourcing leader.

Simon & Schuster's backlist presented a unique challenge. While books published recently are available in digital form in various versions of QuarkXpress and Adobe InDesign, those that exist only in print require scanning and imaging from an original printed edition. In addition, the files also had to be tagged with metadata to create XML files that could be indexed by search engines and made accessible via online search results to potential readers and book buyers

The institute turned to Innodata Isogen for its expertise in XML data conversion and for its XML-based publishing system, which utilizes the Hosted Composition Platform System. The system can provide composition design style sheets for publishing the institute’s treatises and books, while also integrating PDF and HTML material into the hosted platform, using the XSLT or extensible style sheet language transformation. This enabled them to be fully integrated with the printed data and tagged and sorted with XML.

When completed after eight weeks, the project put crumbling yellow pages once off-limits to all but dedicated scholars just a mouse-click away to all researchers via computer. Each month, more than three million people visit the Smithsonian’s Galaxy of Knowledge portal, giving this oft-forgotten expedition the public spotlight it deserves.

Sony turned to Innodata Isogen. With our sophisticated content production infrastructure and extensive experience converting large content sets, Innodata Isogen quickly and cost-effectively helped Sony convert its books and populate its e-bookstore with content. We minimized the risk of conversion errors and maximized the speed of the project’s completion. Our flexibility enabled us to scale-up our conversion operations so that we could take on large quantities of content, in order to move books through the system quickly.

Innodata Isogen’s relationship with the agency started when it selected us to digitize its paper library for use in a content archive under development. We quickly realized that the agency could solve its technical information delivery challenge, and also deliver fragments of technical documents accurately and electronically. The agency commissioned us to develop a solution proposition and then to deliver that proposition initially through a prototype system.

An early proponent of XML technology, Tweddle Litho recognized that they needed to work with an experienced company to help them build a system that could not only manage massive amounts of information, but also keep track of versions, revisions and the translation process. They also needed to partner with a company that would ease the laborious process of translating and composing documents in languages that read from right to left, such as Arabic and Hebrew.

The team saw an opportunity to save costs - and improve operations - by joining forces with the training department to automate their content management processes. They also recognized that they needed help building this new system, so AFC engaged Innodata Isogen. In a preliminary review of AFC's content production process, Innodata Isogen saw even stronger opportunities to gain synergies by moving both departments to a shared single source publishing environment.

By outsourcing the publishing processes, the company was able to increase efficiency and cut costs by a third without spending the time, money and effort to develop and implement new work processes themselves.

Since first converting its product manuals to SGML in the late 1990s, the company had developed a dual work stream for publishing electronic and print versions of the product manuals and user guides. The documents were created in SGML, and then converted again for the different formats, which forced the team to follow the same steps for those formats.

Due to its tight deadline, the company enlisted the help of Innodata Isogen as a strategic advisor who could help analyze its business requirements and design a more cost-effective solution. With its expertise in data extraction and enterprise search, Innodata Isogen helped the company map out which technology strategy and solution would fit its needs.

Launching a new product represents both an opportunity and a risk for all companies. For one information services firm that delivers decision-support tools to the desktops of professionals, a new legal offering presented a tremendous opportunity to attract new clients and defend its turf against competitors.

When Lockheed Martin Aeronautics won the contract to design and build the F-35 Joint Strike Fighter, a multipurpose aircraft, it also acquired a major logistical challenge. The F-35 would be built for all three armed forces branches, as well as a number of allied countries. However, while each country and armed forces branch would share many common features on the multipurpose fighter, each would also modify minor features to fulfill its unique mission and requirements. The resulting changes had to be accounted for within the supporting technical data, while also maintaining a significant level of reuse of common aircraft data.

Our team offered insights into the company’s supply chain and shared best practices for reducing costs by increasing productivity. Instead of having a product-centric model which requires duplicated effort to obtain the same content for different products, we designed a content-centric model. Both content production and the content itself will be centralized and content will be reusable for many different products.

ONI turned to Innodata Isogen on the basis of our internal expertise and experience building the information architecture required to support dynamic flexible topic maps. We have used our extensive information science expertise to create customized topic maps for a diverse set of clients.

With a deadline looming, the company focused on finding business process and technology consultants with experience resolving publishing workflow inefficiencies. After we performed a needs assessment and furnished a preliminary set of recommendations, the company asked Innodata Isogen to blueprint a plan.

By outsourcing these production processes to Innodata Isogen, the society created an integrated workflow that would eliminate the physical transfer of files between Innodata Isogen and the society’s publishing team. This not only saved costs, it also helped them control the process to reduce errors.

After thoroughly examining Current Analysis’ existing processes for creating, managing and delivering content via CurrentCOMPETE, Innodata Isogen developed a multi-part action plan that would give the firm greater flexibility to store, manage and deliver content.

Consulting Practice Helps Publisher of Annual Reference Book Design an Electronic Publishing Process by Re-engineering the Content Supply Chain

Innodata Isogen’s relationship with the agency started when it selected us to digitize its paper library for use in a content archive under development. We quickly realized that the agency could solve its technical information delivery challenge, and also deliver fragments of technical documents accurately and electronically. The agency commissioned us to develop a solution proposition and then to deliver that proposition initially through a prototype system.

The solution enables the client to update IETMS relatively easily. No longer mere images of documents dating to the 1970s, they present interactive audio and visual material that clarifies training information and is easier to grasp by a generation that grew up with Nintendos, Playstations and other computer-based games. And standardizing the platform eases the exchange of data between the contractor, related suppliers and the army.

CABI decided its best option was to outsource the work to an experienced content services provider with a staff capable of writing abstracts in foreign languages. Innodata Isogen, the industry’s leading provider of editorial services, was chosen to abstract and digitize the backlog because of our extensive experience indexing large and complex sets of data.

Librarians, researchers and avid readers can now read 80 years of The New Yorker page by page or search it by topic, including its world-class comics, in the comfort of their offices or homes. Popularizing the archive cements the magazine’s standing as a relevant journal on daily life and political, social and artistic trends.

Today, more than 50 years of American Heritage back issues that were once available only through hard-copy archives are now accessible anytime, anywhere via the Web. These online issues created a sound foundation for the American Heritage web site and now show up regularly in online searches, dramatically increasing awareness of the American Heritage brand. They are reacquainting readers who grew up with the magazine with familiar articles while introducing a whole new generation to its intriguing content.

By outsourcing the publishing processes, the company was able to increase efficiency and cut costs by a third without spending the time, money and effort to develop and implement new work processes themselves.

In April 2007, Emerald decided to fill the gaps in its archive by turning to the partnership formed by Innodata Isogen and British Library. As the national library for the United Kingdom, the British Library already held back issues of virtually every Emerald publication. Moreover, by working with Innodata Isogen, they would be able to take advantage of the company’s extensive experience in XML conversion. This would ensure that the digitized text would be fully searchable – and generate more revenue – once it was online.

SmartBrief needed a knowledge services solution that would allow them to produce and distribute high-quality content with an almost real-time turnaround. They tested numerous vendors by measuring how well they performed on writing and editing tasks under time constraints. Innodata Isogen received the highest scores and was named the vendor of choice.

Rather than hire and then manage a team of freelance writers on its own, the company decided to partner with Innodata Isogen, due to our ability to deliver a wide range of knowledge and editorial services, including research, writing, editing and translation.

When the project was finished, the agency rapidly began making new digital content available to economic officials, journalists, students and others who rely on this unique content collection. As a result, the organization can now showcase its thought leadership capabilities and economic leadership through this new dynamic content repository.

The company considered using an onshore provider but quickly realized the limitations, not only from a cost standpoint but also one of medical expertise. In developed countries, top physicians often work in medical practices, where they can bill much higher rates than what they would get for scanning and reviewing diagnostic images. So they turned to Innodata Isogen, which has developed a deep roster of physicians to work on its content creation and enhancement team.

Due to its tight deadline, the company enlisted the help of Innodata Isogen as a strategic advisor who could help analyze its business requirements and design a more cost-effective solution. With its expertise in data extraction and enterprise search, Innodata Isogen helped the company map out which technology strategy and solution would fit its needs.

The data had to be collected, converted and turned around within 24 hours, so Innodata Isogen deployed a suite of tools and programs to automate large portions of document tracking, digitizing and verification processes. Production teams can create new records and edit or update existing ones, and the records are measured against historic and real-time data for speed and accuracy.

Launching a new product represents both an opportunity and a risk for all companies. For one information services firm that delivers decision-support tools to the desktops of professionals, a new legal offering presented a tremendous opportunity to attract new clients and defend its turf against competitors.

The company asked Innodata Isogen to produce their entire line of eBooks and other ePublications. Innodata Isogen is the largest, most experienced provider of eBook services to major publishers – such as Simon & Schuster, Random House and Penguin – and platform players such as Barnes & Noble, Amazon and Sony.

Our client asked Innodata Isogen to handle this effort’s complex requirements. We chose to partner with Mark Logic, a leading provider of infrastructure software for information-centric applications. Since 2004, the two companies have teamed up to help their clients unlock the full value of their content – from assessment to implementation; data modeling to full transformation.

By providing high-quality output files to the media services firm, Innodata Isogen helps the company maintain its high level of service and ensure that its clients stay abreast of what the public is reading about their companies, almost as soon as the news rolls off the press.

Innodata Isogen has been key to providing Thomas Nelson’s priority backlist to several new eBook sales partners and cutting time-to-market for existing partnerships. The bottom line: Sales are up and efficiency has improved.

While the company is renowned for its technological leadership, digitizing tens of million pages from more than 200,000 books on its own did not make sense economically or logistically. The retailer quickly realized that it needed to partner with a company that could scale rapidly and complete the projects within its tight production schedule.

Our team offered insights into the company’s supply chain and shared best practices for reducing costs by increasing productivity. Instead of having a product-centric model which requires duplicated effort to obtain the same content for different products, we designed a content-centric model. Both content production and the content itself will be centralized and content will be reusable for many different products.

The publisher outsourced the development of the abstracts, indexes and all supporting documentation. With more than 1,500 highly specialized domain experts, multilingual translation capabilities and more A&I experience than any competing third-party provider, Innodata Isogen was the logical choice.

ProQuest chose Innodata Isogen, based on its proven experience tagging, indexing and converting content to XML, as well as its demonstrated ability to handle an ongoing workload of more than 3,100 weekly, monthly and quarterly publications.

Innodata Isogen and ProQuest pioneered new digitization techniques based on zoning and threading – which entailed identifying areas of relevant text and relating them to each other – and enhancing the quality of images.

With a deadline looming, the company focused on finding business process and technology consultants with experience resolving publishing workflow inefficiencies. After we performed a needs assessment and furnished a preliminary set of recommendations, the company asked Innodata Isogen to blueprint a plan.

By outsourcing these production processes to Innodata Isogen, the society created an integrated workflow that would eliminate the physical transfer of files between Innodata Isogen and the society’s publishing team. This not only saved costs, it also helped them control the process to reduce errors.

In the early 1990s, the company set a goal of establishing a virtual library. After initially performing the work on its own, Reed Elsevier saw the cost of performing the work in-house continue to rise. The publisher realized that its best option was to outsource the indexing to an experienced content services provider.

After thoroughly examining Current Analysis’ existing processes for creating, managing and delivering content via CurrentCOMPETE, Innodata Isogen developed a multi-part action plan that would give the firm greater flexibility to store, manage and deliver content.

Acquiring new content from up-and-coming scientists represents more than just an important revenue stream for major scientific publishers; it also reaffirms and enhances their stature in the scientific community. Without continually refreshing their intellectual content, scientific publishers quickly lose standing and readers.

As the publisher began developing its online business strategy, it recognized that writing the necessary abstracts and indices would be a labor-intensive project, and an expensive one for U.S.- based employees. The publisher chose to enter into a long-term partnership with Innodata Isogen, the knowledge process outsourcing leader.

Simon & Schuster's backlist presented a unique challenge. While books published recently are available in digital form in various versions of QuarkXpress and Adobe InDesign, those that exist only in print require scanning and imaging from an original printed edition. In addition, the files also had to be tagged with metadata to create XML files that could be indexed by search engines and made accessible via online search results to potential readers and book buyers

The institute turned to Innodata Isogen for its expertise in XML data conversion and for its XML-based publishing system, which utilizes the Hosted Composition Platform System. The system can provide composition design style sheets for publishing the institute’s treatises and books, while also integrating PDF and HTML material into the hosted platform, using the XSLT or extensible style sheet language transformation. This enabled them to be fully integrated with the printed data and tagged and sorted with XML.

Sony turned to Innodata Isogen. With our sophisticated content production infrastructure and extensive experience converting large content sets, Innodata Isogen quickly and cost-effectively helped Sony convert its books and populate its e-bookstore with content. We minimized the risk of conversion errors and maximized the speed of the project’s completion. Our flexibility enabled us to scale-up our conversion operations so that we could take on large quantities of content, in order to move books through the system quickly.

Consulting Practice Helps Publisher of Annual Reference Book Design an Electronic Publishing Process by Re-engineering the Content Supply Chain

For Innodata Isogen, every eLearning project is different. Some clients need course content built from the ground up. Others want relevant information repurposed from existing material. In this case, Blackboard had a list of learning topics, compiled directly from their customers’ suggestions, that they wanted to turn into eJobAids.

An early proponent of XML technology, Tweddle Litho recognized that they needed to work with an experienced company to help them build a system that could not only manage massive amounts of information, but also keep track of versions, revisions and the translation process. They also needed to partner with a company that would ease the laborious process of translating and composing documents in languages that read from right to left, such as Arabic and Hebrew.

The team saw an opportunity to save costs - and improve operations - by joining forces with the training department to automate their content management processes. They also recognized that they needed help building this new system, so AFC engaged Innodata Isogen. In a preliminary review of AFC's content production process, Innodata Isogen saw even stronger opportunities to gain synergies by moving both departments to a shared single source publishing environment.

With large segments of the operation moving offshore, the telecommunications manufacturer recognized that it needed to build a team of technical writers who could collaborate closely with the engineers and other R&D experts. Rather than start from scratch and create a team internally, with employees who may not have English as a first language, they decided to outsource the work to a proven provider of editorial services – Innodata Isogen.

Since first converting its product manuals to SGML in the late 1990s, the company had developed a dual work stream for publishing electronic and print versions of the product manuals and user guides. The documents were created in SGML, and then converted again for the different formats, which forced the team to follow the same steps for those formats.

Global IT companies measure product lifecycles by weeks and months, not years. The faster a new product or upgrade reaches the marketplace, the greater the revenue potential. In this race for advantage, any company that can improve its time-to-market stands a good chance of leaving its competitors in the dust.

The library quickly determined that XML language with TEI attributes would be the best platform, since it would allow for richer, more flexible searches and data presentation. This platform would also interface seamlessly with the library’s Electronic Text Center collections.

By outsourcing this key data entry function to Innodata Isogen, the financial services firm is now capable of processing up to 167,000 insurance application per year, and easily handles daily volumes that range up to 2,500 application forms - each comprising dozens of pages - at month-end.

Thanks to a dramatic improvement in the ability to search and retrieve information, the manufacturer’s technical staff is no longer bogged down with cross-platform searches to provide product support. Instead, it can focus on what it does best – writing cogent material that details how to use the equipment. And with the framework in place to index new technical data, the company is poised to handle growth in demand of up to 50 percent beyond its prior capacity.

For the pharmaceutical company, the streamlined process is driving significant time and cost savings. In addition, while the final documents were converted in Word, the core data sheet is in XML. That means the company has already taken an important step toward meeting the FDA’s decision to require that all product labeling be submitted using structured product labeling, a format based on XML. This head-start could give the company an edge in the months ahead as other drug manufacturers adapt their content management systems to meet the requirements.

After researching a range of firms, this company chose Innodata Isogen because we were the only provider that offered them real cost savings and experienced writers with the required technical and language skills. To best serve this client, we used a multi-shore approach: we deployed resources from our competency centers that best met client requirements, including domain expertise, technical skills, and language proficiency—in this case, American English Usage. We deployed these resources where necessary to extend the client’s internal technical writing teams.

When Lockheed Martin Aeronautics won the contract to design and build the F-35 Joint Strike Fighter, a multipurpose aircraft, it also acquired a major logistical challenge. The F-35 would be built for all three armed forces branches, as well as a number of allied countries. However, while each country and armed forces branch would share many common features on the multipurpose fighter, each would also modify minor features to fulfill its unique mission and requirements. The resulting changes had to be accounted for within the supporting technical data, while also maintaining a significant level of reuse of common aircraft data.

ONI turned to Innodata Isogen on the basis of our internal expertise and experience building the information architecture required to support dynamic flexible topic maps. We have used our extensive information science expertise to create customized topic maps for a diverse set of clients.

IATA began searching for a company with extensive conversion experience. After a significant selection process, they chose Innodata Isogen because of our skills, experience, and expertise in converting overwhelming amounts of unstructured data into well-structured XML formats. We also have extensive, cost-effective offshore resources available for document production.

Innodata Isogen’s relationship with the agency started when it selected us to digitize its paper library for use in a content archive under development. We quickly realized that the agency could solve its technical information delivery challenge, and also deliver fragments of technical documents accurately and electronically. The agency commissioned us to develop a solution proposition and then to deliver that proposition initially through a prototype system.

The solution enables the client to update IETMS relatively easily. No longer mere images of documents dating to the 1970s, they present interactive audio and visual material that clarifies training information and is easier to grasp by a generation that grew up with Nintendos, Playstations and other computer-based games. And standardizing the platform eases the exchange of data between the contractor, related suppliers and the army.

The library quickly determined that XML language with TEI attributes would be the best platform, since it would allow for richer, more flexible searches and data presentation. This platform would also interface seamlessly with the library’s Electronic Text Center collections.

ONI turned to Innodata Isogen on the basis of our internal expertise and experience building the information architecture required to support dynamic flexible topic maps. We have used our extensive information science expertise to create customized topic maps for a diverse set of clients.

IATA began searching for a company with extensive conversion experience. After a significant selection process, they chose Innodata Isogen because of our skills, experience, and expertise in converting overwhelming amounts of unstructured data into well-structured XML formats. We also have extensive, cost-effective offshore resources available for document production.

When completed after eight weeks, the project put crumbling yellow pages once off-limits to all but dedicated scholars just a mouse-click away to all researchers via computer. Each month, more than three million people visit the Smithsonian’s Galaxy of Knowledge portal, giving this oft-forgotten expedition the public spotlight it deserves.

Innodata Isogen’s relationship with the agency started when it selected us to digitize its paper library for use in a content archive under development. We quickly realized that the agency could solve its technical information delivery challenge, and also deliver fragments of technical documents accurately and electronically. The agency commissioned us to develop a solution proposition and then to deliver that proposition initially through a prototype system.

The verdict is in. By outsourcing document processing to Innodata Isogen, the client is now able to meet its business goals, manage forms more efficiently and avoid the risks associated with dramatic fluctuations in staffing. Just as important, the firm can now focus on its core business: winning and fulfilling additional major litigation support contracts.

The institute turned to Innodata Isogen for its expertise in XML data conversion and for its XML-based publishing system, which utilizes the Hosted Composition Platform System. The system can provide composition design style sheets for publishing the institute’s treatises and books, while also integrating PDF and HTML material into the hosted platform, using the XSLT or extensible style sheet language transformation. This enabled them to be fully integrated with the printed data and tagged and sorted with XML.