rounded-top
Skip to content.
Sections
Home / Knowledge Center / Business Process Outsourcing / Business Process Outsourcing for Financial Services
List of Services here corner_piece_seeallservices.png
   

Business Process Outsourcing for Financial Services

 Download as PDF

Innodata Isogen... leader in offshore business process outsourcing

Innodata Isogen can help you navigate the perilous waters of choosing the right offshore partner. For the past 15 years, we’ve been helping Global 2000 enterprises meet key business objectives through our offshore solutions centers.

We can offer the specialized services required to support the forms and transaction processing needs of insurance firms, mortgage companies and securities firms.

Moreover, we’re organized to deliver on the full promise of outsourcing. We've developed rigorous knowledge transfer protocols and internal controls to guarantee quality, reliability, and data security. And we provide clients with superb levels of visibility and control to mitigate risk.

Data Capture & Entry

We are experts at getting data into your organization's application processing systems — rapidly, reliably and economically.

Today, we can capture and process millions of pages on any given week, which means you can organize, store, search and retrieve data more efficiently and effectively.

Forms Processing

Forms processing also serves as a vital entry point for new data, often serving as the organization’s first chance to establish a relationship with the customer. An error at this stage could turn the customer off for life.

That’s why metrics like reliability, quality and economy define success at this critical point in your content supply chain.

Innodata Isogen's advanced technologies and proven processes and workflows enable us to convert massive volumes of hardcopy and image-based forms into fielded electronic formats — whether in structured database form or for use in document management systems.

And, with eight strategically located processing centers and thousands of skilled employees worldwide, we can meet the tightest turnaround times and the most demanding accuracy requirements, while also meeting the highest standards of data security.

Fundamental Principles

Our leadership in offshore outsourcing is based on a set of seven fundamental principles:

Quality
We share your commitment to quality. We can provide quality processes, methodologies and metrics that demonstrate value at every step of the transaction process.

Transition methodology
We’ve also helped dozens of clients make a smooth transition to the new business model.

Proven track record
We have a proven track record of helping clients set up outsourcing relationships, and can help you adapt and improve upon existing procedures.

Data Security
All our facilities are ISO-9000 certified and we take all necessary precautions to preserve the confidentiality of our client's information.

Ability to Scale
We'll work with you to anticipate changing demands and new marketing campaigns to ensure that we can easily meet peaks and valleys in demand.

Sound financial footing
We have strong cash flow and transparent financial systems that demonstrate we can handle changes in the business cycle.

Change management expertise
Given our experience, our management team can work with yours to ensure that the hand-over of this key activity goes as smoothly as possible.